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                Access to information

                Coronavirus update (23 March 2020)

                Please note that, due to the coronavirus (Covid-19) pandemic, both JNCC offices (Aberdeen and Peterborough) are now closed, and all staff are now working remotely. As the offices are closed, please submit your request via electronically via email rather than by post, if possible.

                As a result of these arrangements, there may be an impact on?delivery of a response to any Freedom of Information or Environmental Information Regulations requests submitted at this time.? Please be assured that we will try to deliver the information by the due date, but hope you will understand if there is any delay due to the changed circumstances.

                Please accept our apologies for any inconvenience this may cause.


                Requests for information we hold are handled under the following legislation and their purpose is to make public bodies, such as JNCC, transparent and accountable. The right to this information is subject to certain exemptions and exceptions.

                Freedom of Information Act 2000 – which gives the public a right of access to information held by all public authorities in the UK.

                Environmental Information Regulations 2004 – which give the public the right to access environmental information held by public authorities.


                Personal Information

                If we hold information about you as an individual, you have a right of access to that information. The easiest way to request this information is by contacting the data protection team. We may ask you for proof of your identity. We will respond to your request within one month.


                How to make a request

                General advice on how to make a request can be found on the ICO website.

                Send your request to JNCC:
                Communications Team
                Monkstone House
                City Road, Peterborough
                PE1 1JY (Headquarters)
                Telephone:+44 (0)1733 562626
                Fax +44 (0)1733 555948


                How we handle requests

                A reply will be sent within 20 working days. Where an enquiry is unclear, clarification will be sought. If we cannot answer your request within 20 working days, we will contact you and agree an extended date.


                Our response times

                Details of our response times to FOI and EIR requests are available on the Resource Hub.

                Information on previous responses is available on request. Please contact the Communications Team.?


                What to do if you are unhappy with our reply

                You can request an internal review of your FOI/EIR request. This will be handled by our Communications and Corporate Affairs Manager: Kirsty Meadows.

                Published: .

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